Meet our MD James Hill
By Amanda | 20-02-2018
Find out about our leader and what he has to say about his role and work/life balance
Describe your role in no more than 100 words
My role is vast as I oversee operations across eight depots. I am responsible for implementing company policy, identifying operational measures, examining finance and improving overall performance.
Managing our fleet is key, monitoring market values to make sure that we buy and sell vehicles for the right price at the right time.
I manage our team of more than eighty staff. I am extremely hands on, getting involved in most areas of the business. Having worked in various positions at Arrow Self Drive over the last sixteen years, I have an in-depth knowledge of how Arrow operates across all departments.
What is it the company does?
Established in 1988, Arrow Self Drive is a family-run business and Yorkshire’s largest independent vehicle rental company with eight depots throughout the region in Huddersfield, Wakefield, Bradford, Sheffield, Leeds, Barnsley, Hull and Knaresborough.
We mainly deal with local businesses, hiring cars, vans, minibuses, tippers, trucks and dropsiders on short, flexible and contract hire basis. We also sell our ex fleet vehicels through our sales department in Wakefield.
Give us a brief timeline of your career so far – where did you start, how did you move on?
I studied an undergraduate degree in business at the University of Hull. After I graduated in 2001, I went on to complete a graduate scheme in a Peterborough company. I only stayed in the role for a short time as I didn’t feel that the role was aligned with my work ethic; I’m more of a doer than a follower. I found that the role didn’t allow me to be very pro-active or use my initiative.
I followed in my father’s footsteps and joined Arrow Self Drive in 2002, aged 22. The company was expanding and opening a new site in Wakefield, so it was the perfect opportunity to get involved in the family business. In 2012 I took over as Managing Director and haven’t looked back since.
What do you believe makes a great leader?
A great leader needs a strong personality, but must also be approachable. He or she must be able to say no when necessary, and most importantly, a great leader must have self-belief in everything they do for the good of the business. I believe that the best leaders are those who can make wise decisions quickly.
What has been your biggest challenge in your current position?
The biggest challenge I have faced in my career has been trying to get my head around new technology and the digital side of running a business.
I have also found HR challenging; people management is definitely a skill that comes with experience.
How do you alleviate the stress that comes with your job?
I love spending time with my family, going on holidays and short breaks is a great way to relieve stress. Wales is one of my favourite destinations, but we also like to travel and see new places.
When you were little, what did you want to be when you grow up?
I wanted to be a racing car driver; I’ve always had a passion for it. My dad tells me that as a toddler I used to stand by the window calling out the names of all the cars and trucks that passed by outside.
Any pet hates in the workplace? What do you do about them?
My pet hate in the workplace is laziness. Thankfully, we hire people at Arrow Self Drive that share our company values, drive and passion.
Where do you see the company in five years’ time?
In five years’ time we will be maintaining our position as the number one vehicle-hire company in Yorkshire. We will continue to grow our profile and reputation across Yorkshire, with more customers and at least 2500 vehicles on fleet.
In the future we will have more systems and processes in place and the company will be completely paperless.
What advice would you give to an aspiring business leader?
My advice to any aspiring business leader is to make sure you have a good team behind you. Invest in your team and your business will thrive.
If you weren't in your present position, what would you be doing?
If I wasn’t in my current position I would still be doing something in the motor trade industry. I’m lucky to work in an industry that I’m truly passionate about.
What is the worst mistake you’ve ever made?
The worst mistake I ever made was bottling up my problems rather than dealing with them straightaway.
What’s your ideal day away from the office?
My ideal day away from the office would be a holiday in Wales with the family. Family time is so important to me, I try to ensure that we spend quality time together regularly.
What are your hobbies?
My hobbies include driving, cycling and spending time with my family.
What is your top time saving tip?
My top time saving tip is simply to start the day a littler earlier than everyone else so that you can prioritise your tasks for the day without being distracted.
What is your favourite time of day?
My favourite time of day is first thing in the morning in summer. The roads are so quiet and everything is peaceful before rush hour begins.
What is your favourite item of clothing?
A classic pair of jeans; a staple in anyone’s wardrobe.
What’s the best thing about being in Yorkshire?
There are so many great things about Yorkshire, but my top two have to be the people and the countryside. Yorkshire people are so friendly and have the best humour!
What would your epitaph be?
He never forget where he came from.
If you've enjoyed this article please help us share it with the rest of the world - Thank you
- Our First Business Award
- Win a VIP Family Day out to Lightwater Valley
- New Manager for Leeds Depot
- New Opening Times
- Special Deals throughout Summer
- New Curtain Side Luton Vehicles On Fleet this week
- We Launch our New Company Film
- ISO 9001:2015 The Revised Quality Management Systems Standard
- Change in Car Tax is imminent
- Helping Harrogate Bloom
- Mowbray School Outing
- Winner of the VIP Family Day to Lightwater Valley
- Eclipse Energy Efficiency
- Brian walks the length of the country in record time
- 64 Year Old Brian’s EpicWalk
- Proud Sponsors of the Huddersfield Giant
- Bus Gates now operating in Huddersfield
- Arrow Talks to Students at School Careers Fair
- Huddersfield Giants Kit Promotional Video
- Try one of our NEW Petrol Hybrids
- Dealing with Road Rage
- White Rose Awards
- Testing Your Eyes Can Save Your Life
- Driving in Fog
- Driver Fatigue: The Facts
- Harriers Play Host
- Flat Cap Friday Success
- Tax Discs to be Phased Out
- Sheffield Branch Opening Soon
- Aquaforce Charity Football Match
- Winner of the Yorkshire Show Business Card Draw
- New Custom Made Recovery Trucks
- Hull Depot wins Best Vehicle Hire 2017
- Examiner Business Awards 2017
- Saint Michael's Hospice Thanks Knaresborough
- Welcome to our first ever female mechanic
- 1988 - 2018
- Increase in Congestion Charge PCN
- What Brexit Could Mean for Fleet Managers
- Meet our MD James Hill
- What can we expect from electric vehicles in the future?
- Celebrating our Women
- Winners of the Family Business of the Year for the Yorkshire and Humber at the FSB Awards 2018
- A Paperless Future
- The rise of the new van owner
- The New Diesel Tax Changes Explained
- #SuperEorl Competition: Which Cartoon Character or Super Hero does Big Eorl most resemble and why?
- Drivers' worst habits according to van owners
- Family Ties Traced to 1938 between Arrow Self Drive and Crowther & Shaw
- Support for Leeds Beckett Charity Ride
- What is AdBlue?
- Business Of the Year
- The Great Yorkshire Show Birthday Celebrations
- Shortlisted for the Great British Entrepreneur of the Year Awards
- Wakefield Depot raise funds for Wakefield Hospice
- Arrow Self Drive Becomes 100% Family owned
- A Visit to Sheffield Children's Hospital
- My Passion: By our MD James Hill
- At Your Service!
- Arrow Self Drive Continual Training & Staff Development
- The New London Ultra Low Emission Zone (ULEZ): 2 months to go
- Leeds Clean Air Zone: 11 months to go
- AdBlue: A guide for fleet managers
- Competition winners enjoy Day as A Super League player with the Giants
- CSR and Sales
- Our New Paperless Rental System: Saving one Tree at a Time
- Reducing our Carbon Footprint
- How Well Does Your Fleet reflect Your Brand?
- Eaton Smith: Business of the year: Looking Back
- Moving to Uni? How safe is your precious cargo?
- PROMOTING PENSIONERS AT WORK
- Dragon Boat Teams Raise £3k for Childrens Hospice
- An Elf of a Surprise for 8-year old Lola
- Drug Driving and the Threat to your Business
- Keeping you on the road 24/7: Breakdown and Recovery
- Start as you mean to go on! Awards shortlist news heralds a New year
- Keeping you on the road 24/7: Mobile service units at your convenience