We take our obligations under privacy and data protection law very seriously. This policy sets out how we will use the personal information that we obtain, generate and process.
All credit card details are entered on a secured page and they are encrypted with SSL
The personal information we collect and hold about you includes:
We may use any personal information provided by you in connection with the relevant vehicle hire via the Site or otherwise as a result of our dealings with you including for the purposes of:
We will take a copy of your driving licence if you are the person hiring a vehicle from us (either in your own right or on behalf of an organisation) when the vehicle hire commences. We will also need a copy of the driving licence of all other named drivers. We retain a copy of the driving licence for the purposes set out above.
We and other companies within our group may also use your personal information to contact you by e-mail, telephone, post, SMS and other electronic means (including social media), with information about services (including improvements we have made to our services), industry news, industry relevant legislation changes, promotions and offers that may be of interest to you. We may use your personal information in order to establish the services, promotions and offers that are likely to be of interest to you. We will do this marketing in accordance with any preferences you have indicated to us.
We may share your personal information with:
We may install devices in your vehicles which track the whereabouts of the vehicle and provide other information about the vehicle (including for example the way it is driven).
We use the devices to track the location and mileage of the vehicles. We use this data to help us improve our business and where applicable to help us manage our customer's vehicle fleets. For example, we use:
We may disclose tracking information collected by these devices to our group companies, the relevant hire or fleet management customer and to law enforcement agencies, regulatory bodies and other third parties.
Our fleet management customers and hire customers may have direct access to any tracking information from devices in vehicles leased to those customers and use it for their own purposes which may include identifying training requirements for drivers and improving the efficiency of their fleet of vehicles. Please ask the relevant customer directly for further information about the purposes for which they use the information.