Penalty Charges

Additional Drivers

Additional driver costs are variable, please speak to your local depot for clarification and exact prices and terms.

Toll/congestion and penalty charge notices (PCNs)

The hirer is responsible for any toll/congestion fees during the hire period. In the event that a penalty notice is issued for unpaid toll/congestion charges, we will pay the fixed fine plus an administration fee of £20.00 + VAT. Please note: This amount is additional to the actual Penalty Charge Notice amount. Speeding, bus lane and parking fines will be redirected to the issuing authority and will be reissued to you personally.

For more information on Tolls and Congestion charges read or download our Know Your Zones guide.

Early Returns

Please note we do not give refunds or credits for unused rental days.